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Clinic on Library Applications of Data Processing >
1988: Design and evaluation of computer/human interfaces : issues for librarians and information scientists >
Please use this identifier to cite this item:
http://hdl.handle.net/2142/1250
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| Title: |
From Data Processing to Knowledge Engineering: The Impact of Automation on Public Services |
| Authors: |
Smith, Linda C. |
| Keywords: |
Human-computer interaction
User interfaces (Computer systems) |
| Issue Date: |
1988 |
| Publisher: |
Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign. |
| Citation Information: |
In M.A. Siegel, ed. 1988. Design and evaluation of computer/human interfaces : issues for librarians and information scientists. Papers presented at the 1988 Clinic on Library Applications of Data Processing. Urbana, Il: Graduate School of Library and Information Science: 3-25. |
| Series Name / Report no.: |
Clinic on Library Applications of Data Processing (25th : 1988) |
| Abstract / Summary: |
The title of this paper is a reminder that, although the name of the
Clinic has remained the same for the past 25 years, the goals and means
for the application of automation to public services have evolved.
Although the term knowledge engineering is presently used to denote the
process of building an expert system (Waterman, 1986, p. 5), dictionary
definitions of the component words suggest a wider possible scope.
While data can be defined as "a group of facts or statistics" (Webster's
Dictionary, 1956, p. 210) and to process is defined as "to put through
the steps of a prescribed procedure" (American Heritage Dictionary,
1970, p. 561) or "to handle in a routine, orderly manner" (Random
House Dictionary, 1980, p. 713), knowledge engineering covers a wider
domain. Knowledge is defined variously as "familiarity, awareness, or
understanding gained through experience or study" (American Heritage
Dictionary, p. 393); or "that which is known; the sum or range of what
has been perceived, discovered or inferred" (p. 393). Finally, engineering
may be thought of as "the application of scientific principles to practical
ends as the design, construction, and operation of efficient and economic
structures, equipment, and systems" (p. 239). This review of the history
of automation in public services, as documented in papers presented at
past data processing clinics, reflects the change in emphasis over time
from data to knowledge and from processing to engineering. This paper
has five parts: a brief chronology of the clinics, an analysis of various public services and the effects of automation thereon, the roles of library
staff, the effects on users, and future prospects. |
| URI: |
http://hdl.handle.net/2142/1250 |
| ISBN: |
0-87845-072-6 |
| ISSN: |
0069-4789 |
| Type of Resource: |
text |
| Genre of Resource: |
conference paper |
| Publication Status: |
published or submitted for publication |
| Appears in Collections: |
1988: Design and evaluation of computer/human interfaces : issues for librarians and information scientists
GSLIS Faculty and Staff Research and Scholarship
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