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Please use this identifier to cite this item: http://hdl.handle.net/2142/792

Title: Education for Digital Reference Services
Authors: Smith, Linda C.
Keywords: Digital reference
Library and information science education
Issue Date: 2002-Aug
Publisher: Association of College and Research Libraries/American Library Association
Citation Information: The Digital Reference Research Agenda, 2003, pp. 148-176.
Series Name / Report no.: Publications in Librarianship, no. 55
Abstract / Summary: Digital reference services encompass any reference services provided via the Internet and can involve the use of both print and digital resources. Education for digital reference services includes: (1) courses taken in a library and information science degree program; (2) on-the-job training; (3) continuing education; (4) evaluation; and (5) acquisition of substantive, multidisciplinary knowledge. This paper explores the topic of education for digital reference services by providing a brief history of education for reference services; results of a survey of reference instructors in the U.S. and Canada; a case study of education provided to students in Web-based reference courses at the University of Illinois at Urbana-Champaign; a discussion of the issues and challenges that need to be addressed; and recommendations on how to make progress in this area.
URI: http://hdl.handle.net/2142/792
ISBN: 0-8389-8231-X
Type of Resource: text
Genre of Resource: conference paper
Publication Status: published or submitted for publication
Peer-Reviewed: not peer reviewed
Appears in Collections: GSLIS Faculty and Staff Research and Scholarship
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DRSEducation.doc (211Kb) Education for Digital Reference Services (main file) Microsoft Word 1 106
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DRSEducation.doc.pdf (211Kb) Automatically converted using OpenOffice.org PDF 3 114
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