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Please use this identifier to cite this item: http://hdl.handle.net/2142/8769

Title: Service is Sovereign: Strategic Change and the Future of Library Services
Authors: Walter, Scott
Kaufman, Paula
Keywords: Academic Libraries
Library Services
Strategic Planning
Future of Academic Libraries
Issue Date: 2008-Jul
Citation Information: Walter, S., & Kaufman, P. (2008, July-August). Service is sovereign: Strategic change and the future of library services. Address presented at the LibraryConnect Seminar 2008, Tokyo, Japan; Singapore; Selangor Darul Ehsan, Malaysia; and Bangkok, Thailand.
Abstract / Summary: The academic library of the 21st century will be distinguished by the scope and quality of its service programs. Fundamental changes in the academic and scholarly environment demand new approaches to defining core library services and to building capacity among our staff to deliver those services. In this presentation, we discuss the concept of the "service turn" and its significance for the future of academic libraries, and describe emergent models for service programs in U.S. academic libraries.
URI: http://hdl.handle.net/2142/8769
Type of Resource: text
Genre of Resource: conference paper
Publication Status: unpublished
Peer-Reviewed: not peer reviewed
Appears in Collections: University Library Faculty and Staff Research
File (click to download) Description Format Downloads
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Original File(s)
LC08_Service_Strategic.pdf (150Kb) LC Services Paper PDF 2 58
LC08_Service_Strategic_Presentation.ppt (1Mb) LC Services Presentation Microsoft Powerpoint 1 42
Other Available Formats
LC08_Service_Strategic_Presentation.ppt.pdf (961Kb) Automatically converted using OpenOffice.org PDF 1 25
Total Item Downloads:
(including previous files/formats)
4 125

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